Get the Skills and Support to Start in Cloud Support

Live, instructor-led training designed to help you build practical cloud support skills and prepare for the CompTIA Cloud+ certification.

If you want a structured path into cloud support, this program gives you one. You will learn cloud deployment, virtualization, networking, security, troubleshooting, and support workflows through live instruction, recorded sessions, and built-in support to help you stay on track.

Live, instructor-led online training

60 total clock hours (Cloud+ pathway)

CompTIA Cloud+ certification prep

Exam voucher + one retake included

Recorded sessions + support to stay on track

In 15 minutes, we will help you understand your next step and see whether this program fits your goals.

CLOUD INFRASTRUCTURE CERT PREP

Cloud Support Skills. One Clear Certification Pathway.

Cloud+ is a strong option for students who want practical cloud infrastructure skills without piecing everything together on their own. This program gives you a structured way to build the core knowledge used in cloud support roles while preparing for the certification exam.

You will move through cloud deployment, virtualization, networking, security, troubleshooting, and operations in a clear sequence so you can build confidence and understand how cloud environments are supported in real-world settings.

Career Outcomes

Cloud Support Specialist / Cloud Support Technician — support users and systems in cloud environments, troubleshoot common issues
Junior Cloud Administrator — help manage cloud resources, configurations, and day-to-day cloud operations
IT Support (Cloud-Focused) — strengthen your IT support profile with cloud skills employers are increasingly asking for

Course Overview

What you’ll learn (Curriculum + 60 Hours)

Module 1 — Introduction to Cloud Computing (4 hrs)

Foundational concepts: deployment models, service models, scalability, elasticity, measured service, cloud use cases, configuration.

Module 2 — Virtual Hardware (4 hrs)

Hypervisors, virtual CPUs, memory allocation, virtual disks, network interfaces, VM/container configuration.

Module 3 — Migration to the Cloud (4 hrs)

Migration planning, assessments, compatibility checks, data/workload migration strategies, minimizing downtime.

Module 4 — Cloud Networking: Part 1 (4 hrs)

VPC/VNet fundamentals, subnetting, routing tables, segmentation, core cloud networking components.

Module 5 — Cloud Networking: Part 2 (4 hrs)

Load balancing, NAT gateways, VPNs, peering, hybrid connectivity, performance and redundancy.

Module 6 — Cloud Connectivity & Troubleshooting: Part 1 (4 hrs)

DNS issues, latency, ACLs/firewall rules, monitoring tools, diagnosing connectivity problems.

Module 7 — Cloud Connectivity & Troubleshooting: Part 2 (4 hrs)

Advanced diagnostics: region-to-region connectivity, IP conflicts, VPN/IPSec failures, multi‑layer troubleshooting.

Module 8 — Securing Cloud Resources: Part 1 (4 hrs)

Security groups, VM/network firewalls, encryption, cloud-native security controls.

Module 9 — Securing Cloud Resources: Part 2 (4 hrs)

KMS, intrusion detection/prevention, event logging, multi-region security, threat modeling.

Module 10 — Identity & Access Management (4 hrs)

IAM roles, policies, least privilege, MFA, RBAC implementations, permissions in cloud consoles & CLI.

Module 11 — Cloud Storage: Part 1 (4 hrs)

Block, object, and file storage; provisioning, access controls, redundancy, replication.

Module 12 — Cloud Storage: Part 2 (4 hrs)

Backups, archival tiers, lifecycle policies, cross‑region replication, cost optimization.

Module 13 — Managing Cloud Performance (4 hrs)

Monitoring metrics, CPU/memory analysis, autoscaling, performance baselining, SLA adherence.

Module 14 — Cloud Automation: Part 1 (4 hrs)

Infrastructure as Code foundations: Terraform, CloudFormation, ARM templates; scripting fundamentals.

Module 15 — Cloud Automation: Part 2 (4 hrs)

Advanced automation, CI/CD pipelines, orchestration with Ansible, Jenkins, or Azure DevOps.

PROGRAM BREAKDOWN

What’s Included in This Program

A structured training path built to help you develop practical cloud support skills while preparing for CompTIA Cloud+.

Training is live and instructor-led online with recorded sessions for review. You will cover cloud deployment, virtualization, networking, security, troubleshooting, identity and access basics, and operational concepts in a sequence designed to build confidence and practical understanding.

The program also includes certification prep, an exam voucher plus one retake where applicable, and built-in support so you can move through training with more structure and less guesswork.

You’ll also get access to practice and learning resources, plus a certification exam voucher + one retake (where applicable). Support is built in—including mentoring by appointment, after-hours support, and a mandatory onboarding session so you’re set up and ready before Day 1.

Skills You’ll Build

Cloud computing fundamentals (service and deployment models)
Virtualization basics (virtual hardware and cloud-ready environments)
Migration concepts (planning and moving workloads)
Cloud networking (connectivity and network fundamentals)
Troubleshooting (common cloud connectivity and access issues)
Securing cloud resources (practical controls and best practices)
Identity & access basics (roles, permissions, access management)
Cloud storage + performance basics (storage types, monitoring mindset)

LIVE, INSTRUCTOR‑LED TRAINING • BUILT‑IN SUPPORT • INDUSTRY‑ALIGNED

Training Format

Classes are delivered live online with instructor-led teaching, guided practice, and interactive participation. Sessions are recorded so students can review lessons and stay supported outside class time.

Student Support

Students receive built-in support throughout the program, including guided learning resources, recorded sessions, and help staying on track.

Why Access Computer Training

ACT is a licensed school focused on career-aligned training and student support. The goal is to provide more than classes by giving students a clear path, practical skill-building, and support throughout the program.

Fit Check + FAQ

Is This Program a Good Fit?

If you want a clear, beginner-friendly path into cloud support, this program gives you structured training for CompTIA Cloud+ with support built in.

You want to build practical skills in cloud deployment, security, and troubleshooting.
You want to understand cloud networking, storage, and availability basics used in real environments.
You prefer live, instructor-led online training instead of self-paced guessing.
You want recorded sessions so you can review anytime and catch up fast.
You want exam-aligned prep with an exam voucher + one retake (where applicable).

FAQ

What certifications are included?

This program is focused on one certification track: CompTIA Cloud+. It’s designed to prepare you for the Cloud+ exam by building practical skills in cloud operations, security, and troubleshooting.

How is the program delivered?

Training is live, instructor-led online (synchronous). You attend scheduled sessions in real time and get guided instruction instead of trying to piece everything together alone.

What support is included?

You’ll have access to structured learning resources and support throughout the program, including practice tools for IT students, plus mentoring by appointment and after-hours support when you need extra help.

Are classes recorded?

Yes. Sessions are recorded and available for review, so you can rewatch difficult topics, reinforce what you learned, and catch up quickly if you miss a class.

What do I need before starting?

Before Day 1, you’ll complete a mandatory onboarding session to make sure your setup and access are ready. You’ll need a Windows PC, reliable internet, and ideally dual monitors (or a second device) for smoother participation during live training.

NOT SURE WHICH TRAINING PATH IS RIGHT FOR YOU?

Book a Free 15-Minute Career Strategy Call

In a free 15-minute call, we will learn about your goals, experience, and next step, then help you understand whether this program is the right fit and what support is included.