Insurance Adjuster, three months in.
“After 3 months of training, your contribution to my career as an Insurance Adjuster has been immeasurable.”
Harriet
Business Apps
Business Apps
About Access Computer Training
A Tampa Bay career school that actually gets adults hired.
Access Computer Training is a state-licensed, woman-owned school built for working adults and career changers. Since 2014, we've helped 700+ people earn real certifications and step into stable IT and office careers — with live instruction and a real person guiding every step to hired.
State-Licensed (CIE #5237)
Woman-Owned Small Business
CompTIA Authorized Partner
At a Glance
12+ years of getting Florida to work
700+
Adults trained & placed
2014
Founded in Florida
5.0★
Google rating
12
Max students per cohort
Live online across Florida · WIOA, VR & VA approved
Our Partners
Backed by the region's workforce boards & the industry's certifiers.
Our Story
Built in Tampa Bay. Open to all of Florida.
Access Computer Training was founded in June 2014 to answer a simple, stubborn problem: working adults needed a real path into technology and office careers — without a four-year degree or its debt.
From day one, the model has been practical and skills-based: live, instructor-led training mapped to the certifications employers actually ask for, taught in small cohorts by people who've done the work. Not an endless library of videos — a real classroom, a real instructor, and a real plan to get hired.
More than a decade later, we've stayed the course — partnering with employers and workforce agencies, and staying accountable to measurable education and employment outcomes for every student we train.
2014
ACT is founded in Florida
Kristin Pelletier opens ACT to bring career-focused computer training to the greater Tampa Bay region.
Since
Workforce partnerships
Approved with CareerSource/WIOA, Vocational Rehabilitation, and the VA — expanding access for job seekers, displaced workers, and veterans.
Today
700+ graduates & a 5.0 rating
A woman-owned, state-licensed school delivering live online across Florida — with an expanding catalog spanning IT, cybersecurity, office administration, and project management.
Founder & CEO
Since 2014
A Note From Our Founder
“I built ACT because adults deserved a real path into tech — not another endless course library that left them stuck.”
Kristin Pelletier, MOS, founded Access Computer Training in 2014 and still teaches the Microsoft Office programs herself. She brings 25+ years working with business and Microsoft applications, and more than a decade developing curriculum and leading instructor-led training.
Under her leadership, ACT operates as a Florida DOE-licensed institution and certified Woman-Owned Small Business — overseeing academic programs, faculty, regulatory compliance, and the workforce partnerships that fund so many of our students.
To your success,
Kristin Pelletier, MOS · Founder & CEO
Mission & Values
What we're here to do.
Our mission is to provide high-quality, career-focused education that equips people with the technical skills, industry-recognized certifications, and professional competencies to get hired, advance, and adapt to a changing workforce.
Educational Excellence
High-quality, standards-based instruction that prepares students to pass certification exams and succeed on the job.
Workforce Relevance
Programs built around real employer demand and the nationally recognized certifications hiring managers look for.
Student Support
Advising, mentorship, and one-on-one career coaching — because completion and getting hired are what matter.
Accountability
We track progress, certification results, and employment outcomes — and answer to the agencies that fund our students.
Continuous Improvement
Curriculum is reviewed against labor-market data, certification updates, and employer input — so training never goes stale.
A Supportive Environment
Small cohorts and a culture of respect, so every student — absolute beginner or career pro — is set up to thrive.
What We Teach
Four career tracks. One clear goal: get you hired.
Every program is career-focused and certification-backed — short enough to change your life this year, deep enough to hold up in a real job.
IT & Networking
IT Career Prep
A+ · Network+ · Security+
Our flagship pathway. Digital literacy plus three stacked CompTIA certifications for help desk, IT support, and network roles.
Explore track CybersecurityCyber Defense
Security+ · CySA+ · PenTest+
Threat detection and incident response for career changers and IT pros moving into SOC analyst and security roles.
Explore track Office AdminOffice Administration
Microsoft 365 · MOS · Bookkeeping
Microsoft 365 mastery, cloud collaboration, and bookkeeping for admin assistant and office manager roles.
Explore track Leadership & PMProject Management
PMP · ITIL 4 · Azure
Project management and service-management credentials for professionals ready to lead teams and advance.
Explore track
Certification-backed training:
CompTIA Authorized Partner
Microsoft & MOS
PMI (PMP)
ITIL 4
Who We Serve
Real people, at every kind of turning point.
You don't need to be a "tech person" to belong here. You just need to be ready for what's next.
Career Changers
Ready to leave a dead-end job for a stable, better-paying field.
Recent Grads
Skipping the four-year debt and getting to a real career faster.
Veterans
Using VA education benefits to translate service into a civilian career.
Displaced Workers
Re-skilling with WIOA or Vocational Rehabilitation support after a layoff.
Professionals Upskilling
Adding certifications to earn a raise, a promotion, or a title change.
Why Students Choose ACT
Not another faceless online course.
The difference is simple: real instruction, real accountability, and a real person in your corner from your first call to your first day on the job.
Live, Instructor-Led
Real classes with real instructors in real time — delivered live online or in Tampa Bay, with sessions recorded for review. Never a pile of pre-recorded videos.
Small Cohorts
Classes are capped at 12 students, so the instructor knows your name, your goals, and exactly where you need a hand.
Certifications That Count
Training maps to CompTIA, Microsoft, and PMI credentials — the certifications employers screen for, with exam vouchers and retake assurance on CompTIA tracks.
Career Coaching Built In
A Highlands-certified career coach helps you position your skills, tell your story, and win the interview — integrated into every program.
Licensed & Accountable
A Florida DOE / CIE-licensed school (#5237) and Woman-Owned Small Business — held to real standards for outcomes, not just enrollments.
Funding Help, Not Hype
Many students train at little to no out-of-pocket cost through WIOA, VR, or VA benefits — and we walk you through eligibility honestly on a free call.
Not sure which path is right for you?
That's exactly what the call is for. We'll look at your goals and background, then point you to the best-fit program — honestly, with zero pressure.
Student Success
Careers changed, one graduate at a time.
These aren't stock photos or made-up names. They're real ACT graduates — hired, re-skilled, and moving forward.
Hired After Graduation
★★★★★
“After completing his three-month course, Warren found a sales position with E-TeleQuote. Today, he's at the top of his game.”
Warren
Business Applications · 3-Month Program
Before ACT
Career changer
At ACT
3-month Business Apps
Now
Sales Pro · E-TeleQuote
From novice to fully fluent in MS Office.
“When I began at ACT, my skills were sorely lacking; when I left, I was completely comfortable with the MS Office suite. ACT is Tampa's best choice.”
Calino S.
MS Office
MS Office
Professional, deeply caring, very supportive.
“I can highly recommend Access Computer Training whether you're an absolute novice or have years of experience. The culture is professional, deeply caring, and very supportive.”
Karla L.
Verified Google Review
Verified Google Review
Funding & Accreditation
Training you may not have to pay for out of pocket.
As a licensed school, ACT partners with the workforce programs built to fund career training. Many students qualify for little to no out-of-pocket cost.
CareerSource / WIOA
Workforce vouchers for eligible job seekers and displaced workers across Florida.
Veterans (VA)
Approved for VA education benefits, helping veterans move into civilian careers.
Vocational Rehab (VR)
Support for individuals with disabilities pursuing employment through VR.
Flexible Self-Pay
Straightforward options for those who prefer to pay directly — no surprise fees.
Florida DOE / CIE Licensed — #5237
Certified Woman-Owned Small Business
The People Behind ACT
A team that knows your name.
Behind every program is a small, Florida-based team of instructors, coaches, and student-support pros — practitioners who've done the work and genuinely care whether you make it.
From the call you book to the day you walk into your new job, these are the people making sure nothing slips through the cracks.
Meet the Team
Kristin PelletierFounder & CEO
Craig TaylorCyber Instructor
Camille WaltonCareer Coach
Ready When You Are
Let's map your next step — in about 15 minutes.
Hop on a free Career Strategy Call. We'll talk through your goals, background, and timeline, then recommend the best program and funding path. No pressure. No obligation. Just a conversation.
What to expect on your call
- A clear read on which program fits your goals
- An honest look at funding you may qualify for
- Your timeline from enrolled to certified to hired
- Zero pressure — and a straight answer if we're not the right fit
