Break Into IT With a Clear, Step‑by‑Step Path.

A bundled, live online program that builds real skills across Business Applications, CompTIA A+, Network+, and Security+—in the order employers expect.

If you want an IT career, the fastest route is mastering the fundamentals first—then stacking the technical skills that make you hireable. This program is a structured pathway that starts with the workplace tools used in real jobs, then moves into hands-on IT support, networking, and security foundations—so you’re not guessing what to learn next or wasting time on random tutorials.

Live, instructor-led online training

350 total clock hours (bundled pathway)

Includes Business Applications + A+ + Network+ + Security+

Exam voucher + one retake (where applicable)

Recorded sessions + support to stay on track

In 30 minutes, we’ll confirm fit, map your next step, and pick the best cohort—no pressure.

Career + Certifications

Foundations + Three CompTIA Tracks. One Career‑Ready Pathway.

Start with Business Applications to build digital fluency. Then progress through CompTIA A+, Network+, and Security+ for a clear, certification‑aligned route into IT.

This bundled program gives you a structured on‑ramp into tech. Learn the day‑to‑day tools used in every office, then stack industry‑recognized certifications that prepare you for IT support, network administration, and security‑focused roles—without guessing your next step.

Career Outcomes

IT Support — build core technical support, troubleshooting, hardware, and operating system skills.
Network Administration — develop knowledge in networking concepts, infrastructure, configuration, and troubleshooting.
Security / IT Security — learn foundational security concepts, risk management, and response strategies used in IT environments.

Program Overview + Skills

What’s Included in This Program

A complete, structured pathway from computer fundamentals to IT support, networking, and security—built as one bundled program.

Training is live, instructor-led online, with recorded sessions available for review. You’ll start with Business Applications so you’re confident with the tools used in real workplaces (file management, productivity, and professional workflows). Then you’ll move into CompTIA A+ to build hands-on IT support skills—hardware, operating systems, troubleshooting, and device support. Next is CompTIA Network+, where you learn how networks work and how to troubleshoot connectivity and infrastructure issues. Finally, you’ll complete CompTIA Security+ to learn core security concepts, threat awareness, and secure practices used in modern IT environments.

You’ll also get access to IT practice labs, quizzes, and exam prep resources—plus a certification exam voucher + one retake (where applicable). Support is built in, including mentoring by appointment, after-hours support, career coaching, and a mandatory onboarding session so you’re fully set up before Day 1.

Upon completion, you’ll be prepared to pursue entry-level roles across IT support, networking, and security—backed by a clear, employer-recognized certification pathway.

Skills You’ll Build

Workplace productivity — file management and professional workflow basics used in real jobs
IT support fundamentals — hardware, operating systems, and troubleshooting methods
IT support fundamentals — hardware, operating systems, and troubleshooting methods
Networking fundamentals — devices, connectivity, and practical network troubleshooting
Security foundations — threats, risk basics, and secure practices in IT environments
Operational procedures — documentation, standards, and professional IT habits
Exam readiness — structured prep supported by practice resources and guidance
Career readiness — resume/interview support and clear next-step planning

Program Curriculum

CompTIA A+

What You’ll Learn — CompTIA A+ (Curriculum • 92 Hours)

Aligned to A+ Core 1 (220‑1101) and Core 2 (220‑1102). Hands‑on support skills across hardware, OS, networking, security, troubleshooting, and operational procedures.

Module 1 — Hardware Part 1 (4 hrs)

Motherboards, CPUs, RAM, PSUs, storage, expansion cards—functions, installation, compatibility.

Module 2 — Hardware Part 2 (4 hrs)

Peripherals & connectors: printers, displays, input devices; USB/HDMI/DP; identification & troubleshooting.

Module 3 — Hardware Part 3 (4 hrs)

Custom PC builds (gaming, CAD, virtualization), maintenance routines, environmental considerations.

Module 4 — Mobile Devices Part 1 (4 hrs)

Laptops, tablets, smartphones, wearables—components, display types, storage, ports, adapters.

Module 5 — Mobile Devices Part 2 (4 hrs)

Mobile OS basics, app installs, synchronization, accessories, mobile troubleshooting workflows.

Module 6 — Networking Part 1 (4 hrs)

TCP/IP fundamentals, addressing, topologies, cable types—how devices communicate on a network.

Module 7 — Networking Part 2 (4 hrs)

Routers, switches, modems, APs; secure SOHO setup; Wi‑Fi standards and encryption methods.

Module 8 — Networking Part 3 (4 hrs)

Internet connection types, configs, and core tools (ping, tracert, ipconfig) for diagnostics.

Module 9 — HW & Network Troubleshooting (4 hrs)

Systematic troubleshooting for component and connectivity issues using best‑practice workflows.

Module 10 — Virtualization & Cloud Computing (4 hrs)

Virtual machines, client‑side virtualization, cloud models (IaaS/PaaS/SaaS) and their impact on support.

Module 11 — Hands‑On Lab: Core 1 (4 hrs)

Build, configure, and test hardware; set up small networks; run diagnostics in a guided lab.

Module 12 — Core 1 Review & Prep (4 hrs)

Comprehensive review for 220‑1101: practice items, exam tips, Q&A sprint.

Module 13 — Operating Systems Part 1 (4 hrs)

Windows installation types, upgrades, requirements, admin tools, command‑line essentials.

Module 14 — Operating Systems Part 2 (4 hrs)

macOS, Linux, and mobile OS navigation, permissions, file systems, common tasks & fixes.

Module 15 — Operating Systems Part 3 (4 hrs)

Imaging, remote tools, administrative consoles, scheduling, device management & optimization.

Module 16 — Software Troubleshooting Part 1 (4 hrs)

Desktop app crashes, slowdowns, boot issues—triage with logs, recovery options, safe mode.

Module 17 — Software Troubleshooting Part 2 (4 hrs)

Malware removal, startup repair, update failures, and OS‑level diagnostics and fixes.

Module 18 — Security Part 1 (4 hrs)

Threats & attacks, user authentication, password policies, and end‑user security practices.

Module 19 — Security Part 2 (4 hrs)

Physical & logical controls, endpoint protection, encryption options, Wi‑Fi hardening basics.

Module 20 — Security Part 3 (4 hrs)

Secure protocols, permissions, least privilege, data destruction & device sanitization.

Module 21 — Security Part 4 (4 hrs)

Incident handling basics and documentation required for support environments.

Module 22 — Operational Procedures (4 hrs)

Professionalism, communication, documentation, safety, change & disaster recovery procedures.

Module 23 — Core 2 Review & Final Prep (4 hrs)

Cumulative 220‑1102 review, practice tests, strategy, and readiness checkpoint.

CompTIA Network+

What You’ll Learn — CompTIA Network+ (Curriculum • 60 Hours)

Aligned to N10‑008. Concepts, infrastructure, configuration, security, management, and troubleshooting mapped to exam objectives.

Module 1 — Computer Networking Fundamentals (4 hrs)

LAN/WAN/PAN/MAN, client‑server vs. peer‑to‑peer, transmission basics, standards & use cases.

Module 2 — The OSI Reference Model (4 hrs)

Seven layers, protocols, PDU flow, and practical examples from Physical to Application.

Module 3 — Network Components (4 hrs)

Routers, switches, hubs/bridges, NICs, APs, modems—roles, placement, configuration basics.

Module 4 — Ethernet Technology (4 hrs)

Ethernet standards, frame structure, copper/fiber cabling, connectors, duplex, and LAN comms.

Module 5 — IPv4 & IPv6 Addresses (4 hrs)

Binary & subnetting, public/private ranges, CIDR, IPv6 format & addressing strategies.

Module 6 — Routing IP Packets (4 hrs)

Static vs. dynamic, routing tables & metrics, RIP/OSPF/BGP, and best‑path selection.

Module 7 — Wide Area Networks (WANs) (4 hrs)

Leased lines, MPLS, satellite, DSL, cable, fiber—enterprise connectivity options & trade‑offs.

Module 8 — Wireless Technologies (4 hrs)

802.11 standards, antennas, interference, WLAN design, WPA2/WPA3 configuration and hardening.

Module 9 — CLI Tools & Network Management (4 hrs)

ping, tracert, nslookup, ipconfig, netstat, nmap; plus SNMP, Syslog, and remote admin tooling.

Module 10 — Network Optimization & Policies (4 hrs)

QoS, bandwidth mgmt, segmentation/VLANs; documentation, change control, best practices.

Module 11 — Network Security (4 hrs)

Firewalls, VPNs, IDS/IPS, port security, access control, encryption, and common threat types.

Module 12 — Network Troubleshooting: Part 1 (4 hrs)

Troubleshooting methodology; fix connectivity, configuration, and performance issues.

Module 13 — Network Troubleshooting: Part 2 (4 hrs)

VLAN/routing loops, DHCP/DNS failures, wireless issues, intermittent faults—advanced triage.

Module 14 — Final Overview & Q&A (4 hrs)

Comprehensive recap of objectives with scenario practice and open Q&A.

Module 15 — Exam Prep & Study Resources (4 hrs)

Study strategy, practice tests, simulators, flashcards, and exam‑day tips for N10‑008.

CompTIA Security+

What You’ll Learn — CompTIA Security+ (Curriculum • 60 Hours)

Aligned to SY0‑701. Security concepts, risk, defense, IAM, IR & forensics, and compliance mapped to exam objectives.

Module 1 — Social Engineering & Human‑Based Attacks (4 hrs)

Phishing (email/SMS/voice), pretexting, tailgating, impersonation—detection & user education.

Module 2 — Indicators of Compromise: App & Network Attacks (4 hrs)

Malware types, privilege escalation, zero‑day vectors, DoS and injection attack patterns.

Module 3 — Vulnerabilities, Assessments & Pen Testing (4 hrs)

Misconfigurations, patching, scanning & validation workflows; methods for basic pen tests.

Module 4 — Enterprise Security & Secure Development (4 hrs)

Secure coding, application hardening, DevSecOps, and SDLC security integration.

Module 5 — Authentication, Authorization & Access Control (4 hrs)

MFA, SSO, biometrics, RBAC/ABAC, policy design, and access control implementations.

Module 6 — Cybersecurity Resilience & Redundancy (4 hrs)

Backups, HA/FT concepts, RAID, clustering, DR planning and recovery objectives.

Module 7 — Physical Security, Cryptography & PKI (4 hrs)

Facility controls; symmetric/asymmetric crypto, hashing; certificates and PKI operations.

Module 8 — Secure Protocols & Network Defense (4 hrs)

HTTPS, SSH, SFTP, IPsec, TLS; firewalls, VLANs, secure router settings, IDS/IPS tuning.

Module 9 — Wireless, Mobile & Cloud Security (4 hrs)

WPA3, MDM policies, shared‑responsibility in cloud, secure deployment models (IaaS/SaaS).

Module 10 — Identity & Access Management (IAM) Systems (4 hrs)

AD/LDAP, federation, least privilege, group policies, and access governance.

Module 11 — Incident Response & Mitigation (4 hrs)

IR lifecycle: preparation, detection, containment, eradication, recovery, and lessons learned.

Module 12 — Digital Forensics & Evidence Handling (4 hrs)

Chain of custody, data acquisition, log analysis, legal/ethical considerations in investigations.

Module 13 — Policies, Frameworks & Risk Management (4 hrs)

Acceptable use, passwords, remote/BYOD; risk assessment and mitigation aligned to frameworks.

Module 14 — Privacy, Compliance & Data Protection (4 hrs)

Data classification/handling, encryption & DLP; overview of major privacy and compliance domains.

Module 15 — Final Review, Practice Exam & Resources (4 hrs)

Timed practice, scenario drills, study plan, and exam‑day strategy for SY0‑701 readiness.

Business Applications

What You’ll Learn — Business Applications (Curriculum • 138 Hours)

Structured, live online training that builds digital fluency across everyday workplace tools: File Management (4h), Microsoft Word (36h), Excel (40h), PowerPoint (20h), Outlook (20h), plus Microsoft Copilot (4h), ChatGPT (4h), and Career Strategizing (10h). Sessions are recorded for 24/7 review.

Module 1 — File Management Basics (4 hrs)

Organize files and folders; naming conventions; versioning; cloud storage and sharing; collaboration best practices.

Module 2 — Word 1: Interface, Editing & Layout (4 hrs)

Ribbons, views, formatting, margins, sections, page setup, print/export.

Module 3 — Word 2: Styles & Templates (4 hrs)

Heading structure, multilevel lists, reusable templates, themes.

Module 4 — Word 3: Tables, Graphics & Objects (4 hrs)

Tables, images, shapes, SmartArt, text wrapping, captions.

Module 5 — Word 4: References & Long Docs (4 hrs)

TOC, headers/footers, footnotes, citations, cross‑references, track changes.

Module 6 — Word 5: Mail Merge & Forms (4 hrs)

Merge letters, labels, envelopes; data sources; simple protected forms.

Module 7 — Word 6: Collaboration & Review (4 hrs)

Comments, co‑authoring, compare/merge docs, approvals, accessibility checks.

Module 8 — Word 7: Professional Documents (4 hrs)

Resumes, reports, proposals—structure, consistency, export to PDF.

Module 9 — Word 8: Automation & Productivity (4 hrs)

Quick Parts, fields, building blocks; repetitive task tips; intro to macros (conceptual).

Module 10 — Word 9: AI‑Assisted Drafting (Copilot Preview) (4 hrs)

Draft, summarize, rewrite, and format with AI features integrated in Word workflows.

Module 11 — Excel 1: Orientation, Data Types & Formatting (4 hrs)

Workbooks/worksheets, ranges, data entry quality, formatting, shortcuts.

Module 12 — Excel 2: Formulas & Cell References (4 hrs)

Relative/absolute references, order of operations, auditing basics.

Module 13 — Excel 3: Core Functions (4 hrs)

SUMIF(S), COUNTIF(S), TEXT/DATE, LOOKUP/XLOOKUP; errors & handling.

Module 14 — Excel 4: Tables & Data Cleanup (4 hrs)

Structured tables, sorting, filters, data validation, clean/transform basics.

Module 15 — Excel 5: Charts & Visualization (4 hrs)

Column/line/bar, combo charts, sparklines, formatting for insight.

Module 16 — Excel 6: PivotTables & PivotCharts (4 hrs)

Summarize data quickly; grouping; slicers; basic dashboards.

Module 17 — Excel 7: Logical & Conditional Analysis (4 hrs)

IF/AND/OR, conditional formatting, scenario analysis fundamentals.

Module 18 — Excel 8: Working with Large Data Sets (4 hrs)

Efficient navigation, freeze panes, splitting, protection, named ranges.

Module 19 — Excel 9: Productivity & Error‑Proofing (4 hrs)

Templates, best practices, auditing tools, print layouts, export workflows.

Module 20 — Excel 10: AI‑Assisted Analysis (Copilot Preview) (4 hrs)

Ask questions of your data; create summaries and visualizations with AI features.

Module 21 — PowerPoint 1: Slide Fundamentals (4 hrs)

Layouts, masters, themes, typography, color—clarity-first design.

Module 22 — PowerPoint 2: Visuals & Media (4 hrs)

Images, icons, shapes, charts, video/audio, compression/export options.

Module 23 — PowerPoint 3: Animation & Storytelling (4 hrs)

Transitions, motion paths, pacing, narrative structure, accessibility.

Module 24 — PowerPoint 4: Presenting with Confidence (4 hrs)

Presenter view, timing, rehearsals, audience Q&A strategies.

Module 25 — PowerPoint 5: AI‑Assisted Decks (Copilot Preview) (4 hrs)

Generate outlines, draft slides, and refine language/design with AI features.

Module 26 — Outlook 1: Email Fundamentals (4 hrs)

Account setup, folders, search, signatures, etiquette, attachments/links.

Module 27 — Outlook 2: Calendars & Meetings (4 hrs)

Events, invites, shared calendars, time‑blocking, recurring meetings.

Module 28 — Outlook 3: Tasks & To‑Do Systems (4 hrs)

Tasks, categories, flags, follow‑ups; simple personal workflow design.

Module 29 — Outlook 4: Automation & Rules (4 hrs)

Rules, Quick Steps, conditional formatting, search folders, archiving.

Module 30 — Outlook 5: Integration & Collaboration (4 hrs)

Working with Word/Excel/PowerPoint; sharing; permissions; security basics.

Module 31 — Microsoft Copilot for Productivity (4 hrs)

Use Copilot across M365 to draft content, summarize, analyze data, and accelerate routine tasks responsibly.

Module 32 — ChatGPT for Everyday Workflows (4 hrs)

Prompting basics, outlines, idea generation, research support, and ethical use in business contexts.

Module 33 — Career Strategizing Part 1 (4 hrs)

Resume foundations, achievement bullets, keyword alignment, ATS‑friendly formatting.

Module 34 — Career Strategizing Part 2 (4 hrs)

LinkedIn optimization, networking messages, portfolio artifacts (docs, decks, sheets).

Module 35 — Capstone: Readiness & Mock Interview (2 hrs)

Personalized action plan, interview reps, and program transition to A+/Net+/Sec+.

LIVE, INSTRUCTOR‑LED TRAINING • BUILT‑IN SUPPORT • INDUSTRY‑ALIGNED

Training Format

Classes are delivered live, instructor‑led online with real‑time lectures, demonstrations, guided practice, and interactive participation. All live sessions are recorded for 24/7 access, and a mandatory onboarding session ensures you’re fully set up before Day 1.

Student Support

IT students get practice labs, quizzes, exams, and vouchers (where applicable), plus individual mentoring by appointment, after‑hours support, and career coaching for résumé support, interview prep, and job search strategies.

Why Access Computer Training

Licensed by the Florida Department of Education, Commission for Independent Education (CIE #5237) and a CompTIA Authorized Partner using official curriculum aligned to certification objectives; ACT is also a certified woman‑owned small business focused on workforce‑relevant training and student support.

Fit Check + FAQ

Is This Program a Good Fit?

If you want a clear, beginner‑friendly path into IT—without trial and error—this program gives you structure: Business Applications first, then A+, Network+, and Security+.

You want to develop hands‑on skills for IT support (hardware, OS, troubleshooting).
You want to learn networking fundamentals and troubleshooting to support real environments.
You want exposure to cybersecurity concepts and incident response foundations.
You prefer live, instructor‑led online training with 24/7 recordings.
You want exam‑aligned prep with vouchers + one retake for A+, Network+, Security+.

FAQ

What certifications are included?

Module 1 — Networking Fundamentals (4 hrs)

Network types (LAN, WAN, PAN, MAN), client/server vs. peer‑to‑peer, transmission basics, and essential standards.

Module 2 — The OSI & TCP/IP Models (4 hrs)

Layer‑by‑layer breakdown of OSI and TCP/IP models, protocols, data flow, encapsulation, and real‑world applications.

Module 3 — Network Components (4 hrs)

Routers, switches, bridges, hubs, NICs, access points, modems—functions, placement, use cases, and configuration basics.

Module 4 — Ethernet Technology (4 hrs)

Ethernet standards, cabling types (Cat5e, Cat6, fiber), connectors, duplexing, frame structure, and LAN communication.

Module 5 — IPv4 & IPv6 Addressing (4 hrs)

Binary conversion, subnetting, public vs. private ranges, CIDR, IPv6 structure, and best practices for IP assignments.

Module 6 — Routing IP Packets (4 hrs)

Static vs. dynamic routing, routing tables, metrics, RIP, OSPF, BGP, and path selection in real network environments.

Module 7 — Wide Area Networks (WANs) (4 hrs)

WAN technologies including MPLS, satellite, leased lines, DSL, cable, and enterprise connectivity options.

Module 8 — Wireless Networking (4 hrs)

802.11 standards, antennas, Wi‑Fi channels, interference, WLAN setup, and wireless security protocols (WPA2/WPA3).

Module 9 — Command‑Line Tools & Network Management (4 hrs)

ping, tracert, nslookup, ipconfig, netstat, nmap; plus SNMP, Syslog, and remote admin tools for monitoring networks.

Module 10 — Network Optimization & Best Practices (4 hrs)

QoS, bandwidth management, segmentation, documentation, change management, and sustainable network operations.

Module 11 — Network Security (4 hrs)

Firewalls, VPNs, IDS/IPS, port security, access control, encryption, and major threat types (DoS, spoofing, MITM).

Module 12 — Network Troubleshooting: Part 1 (4 hrs)

Structured troubleshooting methodology and tools for diagnosing common connectivity, configuration, and performance issues.

Module 13 — Network Troubleshooting: Part 2 (4 hrs)

Advanced troubleshooting for VLANs, routing loops, DHCP/DNS failures, wireless issues, and intermittent outages.

Module 14 — Final Exam Preparation (4 hrs)

Full review of N10‑008 objectives, scenario‑based questions, practice tests, and test‑taking strategy.

Module 15 — Network+ Certification Readiness (4 hrs)

Final Q&A, personalized feedback, and exam readiness checkpoint. Includes your exam voucher + one retake.

How is the program delivered?

IT Support Professionals Ready to Level Up

Perfect if you already have basic IT skills and want to grow into networking roles.

Career Changers Pursuing Networking

Ideal for individuals transitioning into IT who need job‑ready networking fundamentals and a respected certification.

You Want an Employer‑Trusted Networking Credential

Network+ is the industry‑recognized baseline certification for network technicians, analysts, and support specialists.

What support is included?

Skills You’ll Build

Configure, support, and troubleshoot wired and wireless networks.
Implement routing, switching, IPv4/IPv6 addressing, and subnetting.
Use CLI tools (ping, tracert, nslookup, ipconfig, nmap) for diagnostics.
Secure networks using firewalls, VPNs, access control, and encryption.
Identify and resolve performance bottlenecks and connectivity failures.
Document networks, apply best practices, and support end users effectively.
Prepare for and pass the CompTIA Network+ (N10‑008) certification exam.

Are classes recorded?

Typical Job Titles

Network Technician
Network Support Specialist
IT Support Technician
Field Service Technician
Junior Network Administrator

What do I need before starting?

Typical Job Titles

Network Technician
Network Support Specialist
IT Support Technician
Field Service Technician
Junior Network Administrator

NOT SURE WHICH TRAINING PATH IS RIGHT FOR YOU?

Book a Free 30-Minute Career Strategy Call

In a free 30-minute call, we’ll learn about your goals, experience, and career direction—then help you choose the program, certifications, and next steps that make the most sense for you.