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This privacy policy explains what information Access Computer Training collects when you visit accesscomputertraining.com or contact us, how we use and protect it, and the choices you have.
On this page
Access Computer Training ("ACT," "we," "us," or "our") respects your privacy. This privacy policy describes the personal information we collect through our website and services, how we use and share it, and the rights and choices available to you. By using our website, you agree to the practices described in this privacy policy.
1Overview & scope
This privacy policy applies to information collected through accesscomputertraining.com and when you contact us, request information, or enroll in our training programs. It does not apply to information collected offline through channels unrelated to this website, or to third-party websites that may link to or from our site.
Access Computer Training is a state-licensed career training school based in the Tampa Bay area, Florida. If you have questions about this policy, please contact us.
2Information we collect
We collect information you provide directly to us, as well as certain information automatically when you use our website.
Information you give us
- Contact details — such as your name, email address, and phone number.
- Enrollment and inquiry details — information you share when you request program information, book a call, or apply, which may include your background, goals, and funding questions.
- Messages and attachments — the content of forms, emails, or documents you send us.
- Call recordings and transcripts — when you speak with our automated or AI phone assistant, or with our team by phone.
Information collected automatically
- Device and usage data — such as your IP address, browser type, internet service provider, referring pages, and the dates and times of your visit.
- Cookies and similar technologies — small data files stored on your device, described in Cookies & tracking technologies.
3How we collect information
- Directly from you — when you complete a form, book a strategy call, email us, or enroll in a program.
- Over the phone — when you speak with our AI voice assistant or our team, including on recorded calls.
- Automatically — through server log files and cookies as you browse our website.
- From service providers — such as analytics and advertising partners that help us understand and improve how our website is used.
4How we use your information
We use the information we collect to:
- Operate, maintain, and improve our website and services;
- Respond to your inquiries and provide information about our training programs and funding options;
- Process enrollments and communicate with you about your training;
- Personalize your experience and analyze how our website is used;
- Send you updates, offers, and other communications you have requested or that relate to our services (you can opt out at any time);
- Detect, prevent, and address fraud, security issues, or technical problems; and
- Comply with our legal obligations.
5Phone calls, AI voice assistant & call recording
When you give us your phone number or book a call, we may contact you by phone or text message — including through an automated calling system and an artificial or AI-generated voice assistant — to follow up on your request and help pre-qualify you for our programs before a human team member reaches out. At the start of these calls we tell you who we are, that you are speaking with an AI assistant, and that the call may be recorded.
What we collect on these calls
- Call recordings and transcripts — the audio and a written transcript of the call.
- Your responses — what you share, such as your goals, county, employment and funding situation, and the program you are interested in.
- Call details — the phone number, and the date, time, and outcome of the call.
How we use it
- To follow up on the call you booked and review your eligibility for training and funding;
- To route your information to the right career coach and personalize their follow-up;
- For quality assurance, training, and record-keeping; and
- To meet our legal obligations.
Your choices. You are speaking with an AI assistant and can ask for a person, decline to answer, or tell us to stop contacting you at any time. To opt out of automated or recorded calls, tell the assistant or call 855-9-LEARNIT. Consenting to automated or AI calls is not a condition of enrolling in any program.
We keep call recordings and transcripts only as long as needed for the purposes above, then delete or de-identify them, as described in Data retention.
6Cookies & tracking technologies
Like most websites, we use cookies and similar technologies to operate our site, remember your preferences, understand site traffic, and support our marketing. Cookies are small files placed on your device by your browser.
Advertising cookies
Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other sites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet.
Your cookie choices
- You can set your browser to refuse some or all cookies, or to alert you when cookies are being sent. Some parts of the site may not function properly without them.
- You may opt out of Google's personalized advertising by visiting Google Ads Settings.
- You can opt out of many third-party advertising cookies through the Digital Advertising Alliance.
7How we share information
We do not sell your personal information for money. We may share information in the following limited circumstances:
- Service providers — vendors who perform services on our behalf, such as website hosting, analytics, and advertising, and who are permitted to use your information only to provide those services.
- Funding and training partners — where you ask us to help you pursue funding (for example, workforce, Vocational Rehabilitation, or VA benefits), we share only the information needed to support your request, with your knowledge.
- Legal and safety reasons — when required by law, to enforce our agreements, or to protect the rights, safety, and property of ACT, our students, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
Some privacy laws treat the use of advertising cookies as a "sale" or "sharing" of personal information. If that applies to you, see Your privacy rights for how to opt out.
8Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against loss, misuse, and unauthorized access. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.
9Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this privacy policy — including to respond to your inquiries, provide our services, and meet our legal, accounting, and reporting obligations — after which we take reasonable steps to delete or de-identify it.
10Your privacy rights
Depending on where you live, you may have some or all of the following rights over your personal information. To exercise a right, please contact us — we will respond as required by applicable law.
Access
Request a copy of the personal information we hold about you.
Correction
Ask us to correct information that is inaccurate or incomplete.
Deletion
Ask us to delete personal information, subject to legal exceptions.
Opt out
Opt out of marketing messages and of targeted advertising cookies.
Restrict & object
Ask us to limit or object to certain uses of your information.
Portability
Request your information in a portable, machine-readable format.
California residents
If you are a California resident, you may request the categories and specific pieces of personal information we have collected, request deletion, and opt out of the "sale" or "sharing" of personal information. We will not discriminate against you for exercising these rights.
EEA & UK residents
If you are located in the European Economic Area or the United Kingdom, you have data-protection rights under the GDPR, including access, rectification, erasure, restriction, objection, and portability. You also have the right to lodge a complaint with your local supervisory authority.
11Children's privacy
Our website and services are intended for adults. Access Computer Training does not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete it.
12Links to other websites
Our website may contain links to third-party websites and services that we do not operate or control. This privacy policy does not apply to those websites, and we encourage you to review the privacy policies of any site you visit.
13Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this privacy policy periodically.
14Contact us
If you have questions about this privacy policy or how we handle your personal information, please reach out — we're happy to help.
Access Computer Training
Privacy questions & requests
Lutz, FL 33548
