About us

Meet our team and see how our experience, compassion and values make Access Computer Training your best choice in tech training

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Top-Rated Computer Coaches, End User Training, Certified Tech Instructors from beginner to advanced in Tampa: Your Trusted Trainers

Unlock your full potential with Tampa’s top-rated certified Coaches: Your Trusted Trainers for Computer and Business Courses, led by Kristin Pelletier. At ACT, we’re dedicated to empowering individuals and businesses with the skills essential for success in today’s digital landscape. Through personalized coaching, we’ll help you master computer and business fundamentals customized to meet your unique needs. Trust in our expertise and experience to guide you toward excellence just as over 500 students and businesses have done since 2014!

70+ Years Of combined Experience In Training, Educating And Consulting

Meet Your Team of Professionals welcoming the opportunity to learn about your challenges and set you up for success.

Meet the Coaches

Kristin Pelletier

President | CEO Career Transition Coach | Master Instructor | Job Getter | Entrepreneur

Hi, I’m Kristin—a passionate educator, career transition strategist, and founder of Access Computer Training. For over a decade, I’ve been on a mission to help everyday people reinvent their lives through computer skills, IT certifications, and real-world job training that actually leads to employment.

What started as a small vision has grown into a transformative space where students from all walks of life—men/women, young/old, beginners to advanced, veterans, caregivers, career changers, and the tech-curious—come to build their skills, grow their confidence, and reclaim their purpose. Whether you’re exploring a career in IT or just learning how to use a computer for the first time, I’ve built my school around one simple belief: you’re never too old, too young, too “behind,” or too untechy to start and thrive in this tech driven workforce we live in today.

In everything I do, I bring heart, hustle, and a whole lot of real talk. No smoke and mirrors. Just honest guidance, smart strategy, and a relentless commitment to seeing our students succeed.

And when I’m not running the school or creating new online courses, I’m probably mentoring someone through a career pivot, helping my autistic son navigate life and independence, or dreaming up new ways to make tech training more fun and relevant.

I am very involved with my family and community and champion the importance of academic excellence, good choices, singing like no one is listening and dancing like everyone is watching! Originally from Boston, I’m not afraid to admit I enjoy a cold Sam Adams from time to time.

Carmen Ruiz

OFFICE MANAGER | AWESOME ASSISTANT TO THE CEO | RAINMAKER | FRIEND TO ALL

Carmen Ruiz has spent nearly 20 years having kept her former executives and owners organized before joining ACT. She practices a streamlined and intuitive approach to office management which rests on empathy, efficiency, and astute problem-solving.

Carmen is a team player who is willing to lead and support. She is eager to learn and is extremely self-motivated. ACT saw these traits in Carmen when she was upskilling while taking our course. Carmen was hired at ACT right after graduation. Since January 2017, Carmen has been an essential member of the ACT team. Carmen provides administrative support to the ACT team and professional support to ACT students, grant application assistance, resumes, job searches, and resource provisioning.

Carmen is originally from Puerto Rico and is bilingual. She is proud of her heritage and strives to make a positive impact on her students and community every day. Carmen lives in Wesley Chapel with her husband. She loves travelling and spending time with her 5 grandchildren.

Eugene Hamric

IT Instructor | IT Course Curriculum Extraordinaire | Fun and Engaging Teacher | Coach and Mentor to many

Eugene Hamric, a proud U.S. Army Veteran, has built a diverse career combining his passions for IT and mentorship. From an early age—starting at just 5 years old—Eugene was captivated by technology, and over the past 17 years, he has transformed that passion into a successful career as an IT professional. He has earned an AS and BS degree, along with numerous IT certifications, and has shared his expertise by training students nationwide as both an IT Instructor and Mentor.

Currently, Eugene is laser-focused on two major goals: first, to complete his Master’s in Cybersecurity and Information Assurance at Western Governors University by November 2024, and second, to conquer the challenge of an Olympic Triathlon Sprint—combining his love for competition and sports.

Eugene’s personal mantra, inspired by legendary swordsman Miyamoto Musashi, is: *“Today’s understanding is to defeat yesterday’s training.”* This mindset fuels his drive to constantly improve and empower those he mentors.

Sam Berumen

Certified IT / Cybersecurity Professional and Instructor

Samuel Berumen is a dynamic IT instructor and cybersecurity expert with over 31 years of hands‐on experience in project management, IT security, BCP/DRP, and infrastructure administration. He has successfully guided global organizations—including PwC, Masanet, and TATA Consulting Services—through complex technical transitions and audits while bridging the gap between business and technology. Fluent in English and Spanish, Samuel’s approach combines technical excellence with clear, effective communication, making him a trusted advisor and educator in the IT community.

In addition, his extensive professional development is underscored by a comprehensive suite of certifications, including:

Microsoft
CompTIA
ECCouncil
ITIL4.0
SCRUM
VMWare
Cisco

Sam comes to Access Computer Training with an extensive knowledge base and background in IT/Cybersecurity and is a welcomed addition to our team of instructors and mentors.

Christie Adams

INSTRUCTOR, TRAINING SPECIALIST FOR BUSINESS ADMINISTRATION COURSES | DEDICATED TO HER TRADE AND STUDENTS

Christie comes to Access Computer Training as a Seasoned dynamic presenter with excellent customer service and communication skills. Over 20 years of experience providing a positive friendly interactive training environment filled with enthusiasm and energy both in the classroom and virtually. Christie is passionate about teaching and facilitating Microsoft Office 365, Adobe, soft skills and courses for Virtual Training Best Practices to diverse businesses and military personnel. She is passionate about learning new technology demonstrated by recently obtaining a BS degree in Computer Information Science. (Summa Cum Laude)

Christie is USN/USNR Retired having received 2 Navy Achievement Medals, 1984 and 1992. She has the following certifications:

CompTIA Certified Technical Trainer + (CTT+)
Certiport Certified Master Instructor Microsoft Office Specialist (MOS)
CompTIA Certified Project +

Christie is a great friend, coach, mentor and leader and has turned on many lightbulb moments for her students, making learning tech fun, interactive and engaging.

Connie Hyslop

PRESIDENT/CEO HYSLOP & ASSOCIATES, QUICKBOOKS TRAINER | COACH | MENTOR | LONGTIME BFF OF CEO

Connie Hyslop owns her own computer training school in Tilton, NH, Hyslop & Associates. As a Computer Instructor, Connie has over 30 years of experience teaching and developing courseware for desktop applications.

She also provides corporate training to businesses throughout New England, educational institutions, computer training companies on a subcontractor basis, and to individual clients.

Connie trained Kristin Pelletier, owner of Access Computer Training back in 2005. They have remained friends ever since.

Connie has taught Kristin everything she knows and continues to be a mentor to Kristin and advisor to Access Computer Training and now teaches the Introduction to Bookkeeping course virtually for Access Computer Training.

Camille Walton

CAREER COACH | PROFESSIONAL MENTOR | JOB SEARCH STRATEGIST

Camille Walton is a job strategizing guru. She has created a system that allows students to realize exactly what they want in a job and how to go after it. Based on her Highlands Career Coaching Certification and previous experience with intensive job coaching coupled with her history of proven student success, Camille knows how to help others recognize their talents and leverage their current skills to obtain high-paying jobs.

Camille has a degree in Civil Engineering from North Carolina A&T State University and an MBA from Duke University. She enjoys helping others and frequently volunteers with charities in her community. Camille joined the ACT team in August of 2020 to assist students with professional development and guidance toward achieving career goals. In addition to perfecting resumes and polishing interview skills, Camille helps ACT students advance their careers.

Camille is also known for wearing 5-inch high heels and sharing her great sense of humor though she is serious about the professional guidance she provides ACT students and is fun to be around. Her presence brings welcome energy to the ACT family.

OUR VALUES

QUALITY

Access Computer Training provides a quality experience. Our top priority is supporting our students. We record all classes and offer one-on-one time with instructors outside class. We give students the opportunity to purchase equipment at low or no cost. We provide free subscriptions to Microsoft 365 to enrolled students. We hold ourselves, trainers and staff, to a higher standard and ensure our students feel comfortable with the curriculum and its delivery. Most of all, we ensure that our graduates are happy with their experience and confident in their newfound knowledge.

ACCOUNTABILITY

Distractions are a part of life. Sometimes we are overwhelmed with all that we tend to take on. At Access Computer Training, we are your accountability partner. Let us provide the tools you need to make the most of your time here. Staying engaged and on-task is critical to your success. Our students have 24/7 access to our online classroom to view recordings of all classes as well as videos on important subjects like resume tips and how to create your own interview pitch, as well as complete homework assignments, communicate with classmates, staff and faculty. Students have the ability to work independently using these tools but also have access to our staff and trainers for one on one help whenever necessary. Access Computer Training offers the support you need to stay on task and finish your course with flying colors!

TRANSFORMING BELIEFS

We believe in working closely with our students to form a relationship that helps us understand their WHY. Success stems from confidence and self-belief. Most of the time, what holds us back is fear or a belief that we don’t have what it takes, that we can’t possibly do it, or that we are just not good enough, smart enough, talented enough, or don’t have anything to offer. This is especially true as we get older. ACT is committed to working with our students to build confidence by improving their skills, telling our own stories of failure to success, letting them know they are not alone in the struggle and proving to them that they ARE capable and worthy! This makes a tremendous difference in our students’ lives, especially when applying and interviewing for jobs.

COMPASSION

We’ve had the pleasure of serving hundreds of students. In doing so, we’ve come to realize that everybody goes through something at one time or another. We have heard heart-wrenching stories over the years, from homelessness to hunger to toxic relationships and more. Our students are like family; we hurt with them, we cry with them, and we feel for what they are going through. We help our students through tough times by listening, sharing our own stories and providing a way out by working hard and staying focused with a moto that failure is not an option. We are happy to lend a listening ear or a leaning shoulder because we know a positive mindset it makes a world of difference.

ACHIEVING GOALS

Helping our students achieve their career goals is our #1 priority. Our instructors are professionals who genuinely care about the well-being of our students. We offer professional development workshops to ensure students are getting noticed online and in person. These workshops include strategy sessions with personally assigned career coaches, resume assessments and edits, LinkedIn profile critiques, mock interviews, and on-demand lessons on subjects like time management and emotional intelligence (the most highly sought training in 2020). ACT is here to guide, advise, and direct our students in goal setting and goal achieving by creating actionable steps and holding students accountable so that they have the tools they need to meet their goals. Your goal is our goal. Your success is our success.